How Does your IT Support Work?

How Does your IT Support Work?

How exactly does a managed service provider (MSP) decide how much to bill customers? Where does that number come from? And how can a business that needs managed services decide what pricing model is best for their needs? Let’s first talk about the different pricing...
What Should I Pay For IT Support?

What Should I Pay For IT Support?

Small businesses have traditionally gotten their IT support in something called the break/fix model. It means approaching IT the same way you approach your electrician or plumber at home: only call when something is broken. The advantage compared with some of the...

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