IT Support Designed for Small Business
Expert & Certified IT Support
In the world of IT, problems happen.
At Queen Consulting and Technologies, we know your company technology needs to be running efficiently, 24/7. Unexpected downtime kills productivity, hinders company growth, and lowers morale for clients and staff alike. To mitigate these risks and improve your company efficiency, we provide comprehensive, 24/7 IT support to small and midsized businesses, with focus on CPAs, Financial Firms, and small medical clinics. Our computer support services are provided at a fixed price, affordable, monthly fee based on the network and systems you have in place. We deliver guaranteed response times for clients on our service level agreements and provide a complete range of IT certified personnel to address your needs.
“Working with Nathan Scott of Queen Consulting & Technologies has been breath of fresh air. Nathan is knowledgeable, thorough and goes the extra mile to make sure we have what we need to move forward. Even more importantly, to me, is that he patiently takes the time to answer any questions. He has been instrumental in taking us to the next level and I look forward to a long and successful partnership with Queen Consulting & Technologies.”
Beth Moon
Administrative Assistant, Riverton Church
A proactive approach to technology and infrastructure management.
Computer Hardware Support
Mechanical parts fail, often at the worst possible times. Wear-and-tear, neglect, and faulty hardware will eventually give out, and our help desk engineers will be there to help you diagnose and resolve the problem.
Our team of certified experts can provide a comprehensive analysis of most computer hardware, diagnose the issue, and recommend the next best steps. We identify the cause of the issues, and work to make sure they don’t happen again. Preventative measures and protective methods can help make your current IT investment work better, last longer, and provide early warning signs of developing issues. Our goal will always be to prioritize your system uptime and get you back up and running as quickly as possible.
Queen Consulting and Technologies Help Desk
IT Support that knows your Business
Our Help Desk team is available 24/7 for your business, but more than that, takes the time to understand your unique business needs, setup, and staff. When we on-board a client, we take the time to learn as much as we can about your business, and we create detailed notes and processes for addressing your unique needs.
Don’t be caught off-guard in a busy season, and lose hours of productive time. Anytime that your staff are frustrated or experiencing an IT problem, we are one phone call or email away. Our certified IT support team will not rest until the best solution can be found. Queen Consulting and Technologies help desk is 24/7.
To learn more about our certified Help Desk Support and keep your business’s IT running smoothly, please give us a call at 540-692-6152.
Our Team Certifications
Our help desk, network operations, and security operations team maintains active certifications in the following areas:
- PMP Certification (Project Management Institute), demonstrating proven knowledge and capability in IT Project Management
- CCA XenApp 5
- Citrix
- Diploma in IT (MGM InfoTech & Research Center)
- Security Awareness and Training Certification through the Department of Health and Human Services
- CCNA
- Configuring and Deploying Private Cloud with System Center 2012
- Diploma In Laptop Assembling and Maintenance
- ACSE
- CCNA RnS (Router and Switching)
- Core Java
- Hardware (H+)
- Advance Diploma in Computer Hardware and Networking
- CCNA Voice
- DCSE laptop
- HCL Certified Hardware & Networking Fundamentals
- Apple Certified Macintosh Technician (ACMT)
- CCNP Routing
- DCSE server
- HTML
- CCA
- CCNS certified
- Dell Certified Systems Expert
- Hyper-V
- CCA (citrix)
- Certificate Course in Computer Operation
- Diploma in Computer Application
- IBM
- CCA for Citrix XenApp 6
- Certificate Course in Web-Page Designing
- Diploma in Computer Hardware and Networking
- Implementing and Managing Microsoft Exchange Server 2003
- MCITP 70-640 – Windows Server 2008 Active Directory, Configuring
- MCITP First paper clear
- MCP Installing & Configuring 2000 professional and server
- MCP, VCA-DCV
- MCITP Enterprise Administrator
- MCP
- MCP Visual Basic
- MCSA – Messaging
- MCITP Enterprise Exchange 2010
- MCP Exchange 2003
- MCP Windows 2003
- MCSA (Microsoft Certified Solutions Associate)
- MCITP Exchange 2010
- MCP Exchange 2007
- MCP Windows XP
- MCSA Exchange 2010
- MCSA Windows 2003
- MCSE
- MCSE Windows 2003
- MCTS (70-643 Application Infrastructure on Windows Server 2008)
- MCSA Windows 2008
- MCSE (Messaging)
- MCTS
- MCTS (70-647 Enterprise Administrator on Windows Server 2008)
- MCSA Windows 2012
- MCSE (Exchange 2003)
- MCTS (70-640 Active Directory on Windows Server 2008)
- MCTS (70-680 Windows 7)
- MCSC
- MCSE Windows 2000
- MCTS (70-642 Network Infrastructure on Windows Server 2008)
- MCTS (Windows 2008 R2, Server Virtualization)
- MCTS Exchange 2010
- Perusing MSPIT
- RHCE
- RHCSA (On RHEL v6)
- MCTS Windows 7
- Prince 2 Foundation & Practitioner Certified
- RHCE (On RHEL v5)
- Six Sigma Green Belt
- Microsoft System Center Configuration Manager SCCM
- Red Hat Linux
- RHCE (ON RHEL v6)
- SonicWALL
- Network+ (N+)
- RHCSA
- RHCE (Red Hat ver-5.4)
- SQL Server
- Unisys ClearPath Dorado Mainframe
- VCA-Cloud (Vmware Certified Associate in Cloud)
- VCA-WM
- VCP5-DCV Certification
- VCA
- VCA-Datacenter
- VCP 4.0 / 5.0
- VCA (VMware Certified Associate) – Data Center
- VCADCV (VMware Certified Associate in Data Center Virtualization)
- VCP4-DCV Certification