by Nathan Scott | Aug 13, 2019 | IT Support, Technology
How exactly does a managed service provider (MSP) decide how much to bill customers? Where does that number come from? And how can a business that needs managed services decide what pricing model is best for their needs? Let’s first talk about the different pricing...
by Nathan Scott | May 28, 2019 | IT Support, Trends
In today’s economy, when you can buy almost anything you need on the internet and have it shipped to you, sometimes all from the same one or two websites. With increasing calls to buy local whenever you can, there are plenty of reasons to value local businesses in...
by Nathan Scott | Apr 18, 2019 | Latest, Technology
Small businesses have traditionally gotten their IT support in something called the break/fix model. It means approaching IT the same way you approach your electrician or plumber at home: only call when something is broken. The advantage compared with some of the...
by Nathan Scott | Nov 29, 2018 | Innovation, Technology, Trends
How to explain the cloud If you run a data-heavy business that depends on the internet, you need to store data, and you need processing power, IT support, and cybersecurity. Doing all that onsite in your office requires hardware and other physical things (servers,...
by Nathan Scott | Oct 2, 2018 | Cybersecurity
It always seems that someone somewhere is trying to destroy what we are always trying to protect, and as an IT Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) that is doubly true. The latest from the East is an attack method that was built...